01
SUBMIT YOUR DESIGN.
Visit our Custom Rug Inquiry page. Upload your inspiration, choose your preferred size, and share your design details.
THE CUSTOM RUG PROCESS
01 — 06
HOW TO ORDER.
Your custom rug starts with an idea. Here's how we bring your vision to life, from your first inquiry to delivery.
02
REVIEW YOUR QUOTE.
We'll review your request and provide custom pricing based on size, detail, and design complexity.
03
SECURE YOUR ORDER.
Pay your 50% deposit to secure your order. The remaining 50% is due 21 calendar days after checkout.
04
APPROVE YOUR MOCKUP.
Review your digital design carefully. Once you approve it, your design is finalized and production can begin.
05
WE CREATE YOUR RUG.
Your custom rug is handcrafted within an estimated 4–8 weeks after final mockup approval.
06
YOUR RUG IS ON ITS WAY.
Complete any outstanding balance before shipping. Estimated delivery is 5–7 days after dispatch, with international orders potentially taking longer.
YOUR CUSTOM PIECE STARTS HERE
READY TO CREATE YOURS?
Your idea. Your design. Made by The Brat.
START YOUR CUSTOM ORDER
BEFORE YOU ORDER
Please review our Store Policies for payment terms, cancellations, and custom-order information.